When you give us your rug to clean, we carefully inspect each rug and design a cleaning process that will give your rug the best cleaning results but also will not damage the rug during cleaning. We test each rug to ensure that our cleaning solution will not cause the dye to bleed or fade. If an inexperienced cleaner uses the wrong cleaning solution, the dyes can run and ruin the rug. If you own a Persian or Oriental rug, this is important because the dyes in the rugs are handmade from plants. If the cleaning solution is too strong, the dyes will loosen from the fabric and run. This is also a problem if your pets urinated on the rug. Our pre-inspection will identify the problems areas that need special attention and treatment.
Fantastic Carpet Cleaning NYC believes that the best cleaning process starts and ends with using only the gentlest detergents and state-of-the-art cleaning equipment.
Our first step is to use a mechanical rug beating machine to remove any loose dirt. We want to remove as much dirt as possible before immersing rugs in our cleaning pools.
Once the rug is submerged in our cleaning solutions, dirt and stains are loosened from the fiber and then removed as the rug is brushed by hand or machine, depending on how it was made. A handmade silk rug will be hand brushed because silk fiber can weaken during cleaning because of the water. A thick wool or machine made will be cleaned with a buffing machine to penetrate into the rug pile. A buffing machine is the best way to clean a shag rug and we have achieved amazing results. With a thorough rinsing, your rug is now dust and allergen free. If the rug has urine, we rinse a rug several times until it is fully flushed from the rug.
After rinsing, we use a specialized rug centrifuge to remove water and expedite drying times. Finally we hang the rugs to dry in our custom build temperature and humidity controlled drying room. When the rug dried, we inspect the rug to ensure it meets our standard for cleaning. If it fails this standard, we will re-clean the rug at no extra charge.